Here are a few steps you can take to resolve the issue:
Verify Email:
Since you've already verified your educational email, ensure it's correctly linked to your GitHub account and that all information is accurately entered.
Contact GitHub Support:
Reach out to GitHub Support for direct assistance. Provide them with details about the issue, including any error messages or screenshots of the problem. Mention that you're studying remotely and that the photo verification isn't working for you.
Submit PDF Document:
If you have a PDF from your university with a verification link, share this document with GitHub Support. Explain that the document includes a verification link and request alternative ways to complete the verification process.
Check for Alternative Verification Options:
Inquire if GitHub offers alternative methods for verification, such as manual review of documents or a different approach for students studying remotely.
Community Help:
Sometimes, reaching out on GitHub’s Community Forum can provide additional insights or solutions from other users who might have faced similar issues.
Retry Verification:
If possible, attempt the verification process again with a different device or under different lighting conditions, ensuring the document is clear and well-aligned in the camera frame.
By following these steps, you should be able to find a resolution or alternative path to complete your student verification.
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